System Active — Ready to Respond

When Seconds
Matter, We're
Already There

Medusa's Signal Help instantly notifies your trusted contacts and connects you to professional support the moment you trigger an alert — discreetly, silently, or loudly.

<30s Alert Delivery Time
10+ Emergency Types Covered
24/7 Crisis Line Access

From trigger to
safety in seconds

Our multi-layered alert system ensures that help reaches you — whether you've triggered a silent alert, a voice-activated SOS, or a scheduled check-in has been missed.

Step 01
Alert Triggered

You press the panic button, shake your phone three times, or say a keyword — all triggering silently if needed.

Instant — 0 seconds
Step 02
Location Shared

Your real-time GPS location is encrypted and sent to your emergency contacts and our response team simultaneously.

Within 5 seconds
Step 03
Contacts Notified

All designated emergency contacts receive SMS, push notification, and email with your location and alert type.

Within 15 seconds
Step 04
Crisis Team Alerted

Our 24/7 crisis response team is also notified and reaches out directly via call or in-app message to provide immediate guidance.

Within 30 seconds
Step 05
You Are Safe

Cancel the alert once you're safe. Your contacts are notified of your safety, and your AI assistant offers post-event support.

Your call — you are in control

Discreet.
Immediate. Powerful.

Trigger an alert without anyone knowing. Three phone shakes, a voice keyword, or a hidden button send your SOS silently — no screen interaction needed.

  • Silent SOS Mode Trigger without unlocking your phone. Three quick shakes activate the alert instantly.
  • Check-in Reminders Schedule regular safety check-ins. If you miss one, your contacts are notified automatically.
  • Live Location Tracking Share your real-time location with trusted contacts for the duration of the alert.
  • Encrypted & Private All data is end-to-end encrypted. Your location is never stored after the alert resolves.
Set Up My Alert Profile
Medusa Alert
Active · All systems ready
Alert Sent
Your SOS has been triggered. Emergency contacts notified. Crisis team en route.
Sent 14 seconds ago · Location shared
Contacts Notified
MA
Maman
Emergency Contact #1
Notified
SR
Sarah R.
Emergency Contact #2
Notified

No emergency is
too big or small

Mental Health Crisis

Panic attacks, suicidal ideation, severe anxiety episodes — immediate connection to a crisis counselor.

Domestic Violence

Silent SOS for unsafe home situations. Discreet alerts sent without showing screen activity.

Medical Emergency

Physical medical emergencies with location sharing and direct dial to local emergency services.

Unsafe Environment

Walking alone, feeling followed, or in a location that feels dangerous — share live location with trusted contacts.

Child Safety

Linked accounts for children or dependants. Get alerted if their scheduled check-in is missed.

Night-time Anxiety

Late-night distress triggers a soft alert to a designated contact — for when you need someone to know you're struggling.

Travelling Alone

Check-in schedules for solo travel. Missed check-ins trigger automatic alerts to your home contact.

First Responder Link

Premium users can link directly to local emergency services in supported countries for instant dispatch.

Protect yourself
starting today

Setting up your Emergency Alert profile takes less than 5 minutes. Once done, it works quietly in the background — always ready, never intrusive.

1
Create Your Account
Sign up free — no payment needed to activate basic alerts.
2
Add Emergency Contacts
Add up to 5 trusted people who will receive your alerts.
3
Choose Your Trigger
Button, shake, voice, or scheduled check-in — pick what works for you.
4
Test & Activate
Run a test alert to confirm everything works. You're now protected.
Set Up My Alert Now
Your Emergency Contacts
MA
Maman
Primary Contact · Family
Active
KA
Karim A.
Secondary Contact · Friend
Active
DR
Dr. Rania S.
Mental Health Provider · Medusa
Active
Assistant